Packaging
At Lera Lee & Ivy, we believe that every detail matters, from our creations to the packaging that holds them. Each piece of our packaging is carefully handcrafted by an artisan in Florence, blending tradition with artistry to create a beautiful and lasting impression.
Our boxes and pouches are designed not only to protect your treasured jewelry but to enhance the experience of receiving and gifting each item. We’ve chosen elegant, custom materials that reflect the sophistication of our brand, making them keepsakes in their own right. Crafted with care, these pieces are made to last, allowing you to enjoy them for years to come.
Every Lera Lee & Ivy creation, from our fine jewelry to our home goods, arrives in packaging that is as thoughtfully made as the piece inside.
Engraving
At Lera Lee & Ivy, we believe that every piece tells a story, and now you can add a personal touch with our engraving services. Whether it's an initial, a significant date, or a heartfelt message, engraving transforms your jewelry into a one-of-a-kind treasure.
We offer the following engraving options:
Standard Engraving
Using advanced technology, we offer precise and consistent engraving in our most popular styles. Perfect for initials or brief messages, this method ensures clean and elegant results.
Standard Engraving is included in the pricing for all of our items.
For certain items, our experts may recommend the best engraving method to preserve the integrity and beauty of the design.
Hand Engraving
Our skilled artisans use manual tools to delicately remove metal and create unique, handcrafted lettering. Every piece is as distinctive as the engraver who creates it, adding an heirloom-quality touch to your cherished item.
For hand engraving, such as replicating handwriting or custom designs, pricing varies according to design. Please contact us for pricing.
Jewelry Care
At Lera Lee & Ivy, each piece is crafted to be cherished for years. Proper care ensures your jewelry maintains its beauty and longevity. Here are some simple tips to help keep your pieces looking their best:
- Avoid Exposure to Chemicals: Perfume, lotions, and household cleaners can tarnish or dull your jewelry. Always put on jewelry after applying any body products.
- Store Safely: When not wearing your jewelry, store it in a soft pouch or the original box to prevent scratches and tangling.
- Avoid Sun Exposure: Extreme heat and sunlight can fade certain gemstones an metals, so keep your jewelry out of direct sunlight.
- Regular Cleaning: Gently clean your pieces with a soft, lint-free cloth to remove dirt and oils. Avoid harsh chemicals or abrasive materials.
Gold: Polish regularly with a soft cloth and avoid exposure to chlorine (pools, hot tubs).
Sterling Silver: Use a silver polishing cloth and store in an airtight bag to prevent tarnishing.
Silver-Plated: Clean gently with a dry cloth after each wear, avoiding moisture and chemical cleaners.
Diamonds & Soft Gemstones: Diamonds can be cleaned with mild soap and water. Handle softer stones like opals, emeralds, and pearls with care, avoiding chemicals and extreme temperatures.
Maintenance & Repair
Things happen—scratches, bumps, lost stones, or just the need for a refresh. Our skilled jewelers are ready to assist with any repair needs, which we evaluate on a case-by-case basis to ensure the highest quality of work.
For maintenance or repair inquiries, please contact us at help@leraleeivy.com. Our Repairs Department is open Monday through Friday, 10:00 AM to 5:00 PM EST. We’ll work with you to restore your piece to its original beauty.